Please contact your helpdesk about this error. Did you install the RD gateway role to allow the external user to access the internal resource? If so, please help to make sure you configure the FQDN for the RD gateway, and the external users can resolve this name on the internet. Can you telnet the RD host server like telnet server name to check whether the RD host server is available for another server?
Did you try to temporarily disable all of firewall and anti-virus to test if this issue persists? Like Liked by 1 person. You are commenting using your WordPress. You are commenting using your Google account. You are commenting using your Twitter account. You are commenting using your Facebook account. Configuring TS RemoteApp includes installing applications in a terminal-server aware mode on the Terminal Server , enabling remote control configuration, configuring application parameters, adding users, and publishing it on TS Web for Web access.
It is recommended to install any new applications only after installing terminal services on the server. Microsoft applications. The application will be installed in TS- Install mode. Wait until the installation of the software completes. The Finish button will turn gray until the application completes the installation.
Do not close this screen until the Finish button becomes active see Figure 9. Once launched, the manager will appear as follows:. This will display the RemoteApp wizard containing a list of currently installed applications. One or more applications may be selected from the list before pressing the Next button:. The wizard also provides a number of different properties that may be changed for each of the applications.
To change these settings, select an application in the list and click on the Properties button to display the RemoteApps Properties dialog as illustrated below:. After making any property changes click Ok to close the property dialog and click Next to proceed to the Review Settings screen and Finish to complete the configuration.
Upon completion the applications will be listed under RemoteApp Programs as illustrated below:. Once the RemoteApps are configured, they need to be made available to the remote users. RDP file. Each of these approaches will be covered in detail in the remaining sections of this chapter.
As outlined above this setting can be checked during the RemoteApp configuration process by verifying that the RemoteApp is available through TS Web Access box is set in the properties dialog.
When a connection has been established the browser will prompt for the user's login and password credentials before displaying the TS Web Access page:.
To launch an application the user simply clicks on the icon for the required application. First to appear will be the RemoteApp Starting dialog.
It is strongly recommended to use this feature, since it offers more security when connecting to servers. You can choose the license type that will be used to receive connections from clients. A good example to explain them is a company that has five computers, but only 3 users using them.
In this case the choice is paying only 3 per user licenses. In the case of 6 users with different working hours using three computers the best option would be paying 3 Per Device. For more information on licensing of RDS, visit the link below:.
In the example in Figure 5 the administrators group is.
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