Warning: When you follow the steps below, you're permanently shutting down your Microsoft account. All your email and contacts will be deleted from the server and can't be recovered, and you won't be able to access Microsoft services like Xbox, Skype, and OneDrive using that account.
To simply sign out from your email account, select your name or profile picture at the top right corner of the window and choose Sign out. To learn more about what happens when you close your Microsoft account, see How to close your Microsoft account. To stop signing in automatically, unselect Keep me signed in on the Enter password page.
My Outlook. Unblock my Outlook. Close your Outlook. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Messenger contacts added to Skype. For more info about backing up your contact list, search the Skype support page. Product keys for any products you've purchased with this Microsoft account.
Your installed software will continue to work, but you'll need the product key if you ever want to reinstall the software, or install it on a new device. There is some data you can't save when you close your Microsoft account. You'll no longer be able to access music you've downloaded using an Xbox Music Pass. Music and videos you've purchased outright will still be playable but can't be transferred to another device. Your game progress, Gamerscore, and Gamertag on Xbox Live will be lost.
Devices like Windows phones, computers running Windows 8. Before you close your account, consider setting these devices up with a different Microsoft account so that you can still sign in. If you manage a child's Microsoft account, their account stays open when yours is closed. However, after your Microsoft account is closed, your child will be stopped when they try to sign in to Xbox, computers running Windows 8 or later, or Windows phones, until they get consent from another parent account.
If you've purchased Online Commercial Support using this Microsoft account, you must use any remaining benefits or they'll be lost. There are two types of support benefit packages available:. Single incident support. Go to My Support Requests and look at your case history. If your case is still open, you should wait until it's closed before you close your account.
If you close your account too soon, you won't be able to get any potential refunds. Five-pack incident support. Go to My Professional Support 5-packs and look at your case history. If you have any remaining or open cases, you should use the rest of your package before you close your Microsoft account. If you don't use the package before you close the account, you'll lose any unused cases and you won't be able to get a refund.
If you're a developer and you want to retain control of any packages you own on NuGet. For more information about how to do this, see How to delete my NuGet. Go to Close your account. When you're prompted to sign in to your account, double-check that it's the account you want to delete. If not, select Sign in with a different Microsoft account.
If you're having trouble signing in to the account you want to close, see When you can't sign in to your Microsoft account for help fixing the problem. Check that the page shows the correct Microsoft account, and then select Next. In the Select a reason drop-down list, choose the reason you're closing the account.
Skype accounts must be associated with a Microsoft account before they can be closed. Follow the previous steps to close an account, and sign in with your Skype account. You are prompted to add an email address to create a Microsoft account. Make sure to use an email address that isn't already associated with a Microsoft account. Once that is complete, you can continue with the steps to close your account.
You can also remove an account from your device. This doesn't delete the account, but it does remove email and other content associated with the account from your device. Under Accounts used by email, calendar, and contacts , select the account you want to remove, and then select Manage. Under Accounts used by other apps , select the account you want to remove, and then select Remove. This is the Microsoft Live "Close my account" page, which you can sign in to on any computer, phone, or tablet.
Sign in with the account you want to delete. Enter the email address associated with your account and click Next , and then confirm your password. Your Microsoft account login will usually begin with your username and end with outlook. If you associated it with a different email account, such as your business domain or Gmail address, use that address to log in.
Verify your identity. Depending on your security settings, you may have to verify your login by having a code sent to your email address or phone number. If you are prompted to do so, click your email address or phone number to receive the code from Microsoft, and then enter that code on the page when prompted. Review the information on the confirmation page and click Next. This page contains important information about closing your account.
Review the information and click Next in the lower-left corner to continue. If you haven't already taken any of the steps recommended on the page such as canceling subscriptions, spending your remaining account balance s , and turning off reset protection , consider doing so before you continue. Click all checkboxes on the screen. This is to ensure you understand what happens once your account is closed.
The checkboxes inform you of the following: [1] X Trustworthy Source Microsoft Support Technical support and product information from Microsoft. Apps, music, games, and software purchased through the Microsoft Store with this account will be permanently lost. Devices using this account may lose proper functionality. Select the reason why you are closing the account. Use the drop-down at the bottom of the page to select a reason you want to leave.
If you decide not to continue because you'll lose access to too many products, consider creating a new account without closing the old one. See How to Create a Microsoft Account to learn how to set up a new account.
Click the Mark account for closure button. Once you've checked all the checkboxes, and selected a reason for quitting, this button at the bottom of the page turns blue.
Once you click the button, your account will be marked for deletion. If you change your mind about deleting your account, you can recover it by logging in to any Microsoft-related website within the next 60 days. After 60 days, the account and all of its associated data will be permanently removed from Microsoft's servers. To ensure that you don't accidentally sign back into your Microsoft account, make sure you sign out of anywhere you're typically signed in.
Once I've asked to close my account, what will happen to the email that's coming my way during the 60 day period? Since I wont be accessing it to make sure it stays closed, will they get notified?
Zhongli, Archon of Liyue Aasim. You will continue receiving email.
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